Ecommerce Management 101

This project contains the admin side and user side where a user can view shopping items details, sign up, and buy products online. While the admin can add items and users, products, manage them, and soon. Nicolette is a Content Writer at BigCommerce where she writes engaging, informative content that empowers online retailers to reach their full potential as marketers.

The Main Components of Online Store Management

Some ecommerce software even provides hosting solutions to save you the trouble of registering a domain and setting up a server. The global COVID-19 pandemic pushed many brick-and-mortar stores to develop an online presence in addition to their physical storefronts. Another common sales channel is business fairs, where companies and crafter sell their goods from booths. As such, it is crucially important to give honest consideration to your company’s future when choosing an ecommerce software solution. If you only plan to offer a few products on a basic website, one of the simpler solutions can have you taking orders within the day.

Handle sales spikes

Thanks to its simple interface and affordable pricing, it has become a popular ecommerce platform for startup merchants and small businesses. Ecommerce businesses wanting access to the two largest consumer markets must find efficient ways to expand their online presence. Instead of migrating everything to an ecommerce platform, you can integrate with a SaaS solution to add a shopping cart and a CMS with all the flexibility that entails.

Add products

ECommerce management is a complex operation that requires seamless coordination between https://www.spts.ac.th/main/?p=69303 multiple business processes, from inventory control and order fulfillment to customer service and supply chain logistics. As businesses scale, they often encounter operational bottlenecks, supply chain disruptions, and inefficiencies that can negatively impact profitability and customer satisfaction. Additionally, it’s more common for brands to sell on TikTok shop and other social media shopping integrations as well.

The integration with other apps in the Zoho Ecosystem made data sharing easier, and the implementation process was fast and comprehensive. Fulfill orders through different sales channels, right from Zoho Inventory. Save time in managing shipping and gain customer trust by sending instant updates. However, many businesses struggle with delays in order verification, processing errors, and inefficient packing and shipping workflows, leading to missed delivery deadlines and negative customer feedback. Highly scalable online shop management and feature-rich, with strong customization options for businesses wanting to expand their online presence alongside offline sales. Creates a unified customer journey by integrating sales data and customer interactions, whether in-store or online, allowing businesses to meet customer expectations consistently.

This in-depth report provides actionable strategies to help you sell more online. With eCommerce transactions increasing, fraud, data breaches, and hacking attempts have also become more frequent. Fraudulent chargebacks, fake transactions, and identity theft can cause severe financial losses and damage customer trust. Retailers and restaurants looking for a comprehensive POS solution with detailed analytics.

Features needed in an ecommerce CMS

A well-chosen CMS can bring everyone on the same page, allowing writers to work directly in the system and leverage intelligent features to improve their content. With that comes better-targeted content, smoother review processes and a more optimized experience for the customer. Ecommerce sites that produce new content regularly — either for the blog or as part of the homepage and product page updates — would benefit most from the flexibility of a CMS. However, if your store doesn’t require regular, real-time content updates, you can build your site without one.

Best eCommerce Management Software for 2025

Squarespace offers a simplified website builder that may be frustrating to anyone with website-building experience, but strikes just the right combination of control and presets for beginners. “People are looking for your website and, until you create one, they’re reaching your competitors or they’re reaching your wholesale partners. They’re reaching someone, but not you,” says Daniel Abramov, chief digital officer of footwear company TKEES, on an episode of Shopify Masters. To capture organic search for your products, create a website that is search engine optimized and easily accessible.

• No one can be an expert in everything, and e-commerce platforms are no different.
• In addition to receiving commissions generated through affiliate marketing, we are able to fund our independent research and reviews at no extra cost to our readers.
• Before launching a ratings and review program, ensure you have a process to quickly address any negative reviews from customers.
• On Strikingly, you can enable the product reviews feature by requesting your customers to write reviews on the products they buy from your store.
• Have you built your online store but need additional pointers for its management?

Online and offline stores refer to businesses operating physical locations and eCommerce platforms. Offline stores are traditional brick-and-mortar shops, while online stores allow customers to shop remotely. The integration between these two is key to providing a seamless shopping experience. BigCommerce is primarily an enterprise-level platform but offers scaled-down options for retained earnings small businesses at affordable prices. Customers appreciate the strength and scalability of the platform but dislike how many third-party integrations are needed for many e-commerce functions.

Order fulfillment

This API-forward ecommerce framework allowed them to decouple the front-end presentation layer from the back-end server-side layer. The three websites featured below embraced new technology and a user-friendly interface to make them the leaders in online retail they are today. The separation of the frontend (CMS) and backend (BigCommerce) allows merchants to manage all their content in the CMS of their choice while still leveraging BigCommerce’s commerce capabilities.